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Heather Zack JD, LLM, MSFP, CAP® — SVP, Private Client Services - Solutions Strategist · Carson Group · Waltham, Massachusetts, United States.
Direct contact
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About
I’ve spent my career at the intersection of planning, education, and people — helping advisors bring clarity and confidence to their most complex client relationships. At Carson, I lead our Private Client Services team — a group dedicated to helping advisors serve high- and ultra-high-net-worth families with the depth and care those relationships deserve. We collaborate side-by-side with advisors to design sophisticated estate, tax, charitable, and business-exit strategies — but we never lose sight of what matters most: the people and stories behind the numbers. Whether it’s simplifying a generational wealth transfer, guiding an advisor through a client’s liquidity event, or building new ways to deliver planning education at scale, I’m energized by connecting the technical with the human. Outside of work, I’m known for overpacking for three-day conferences and bringing the same level of preparedness to just about everything else. At heart, I’m a lifelong learner, teacher, and planner — always looking for ways to make the complex more approachable and the meaningful more measurable.
Experience
SVP, Private Client Services - Solutions StrategistCurrent
Aug 2025 – Present
I help lead the strategy and development of Carson Wealth’s high-net-worth and ultra-high-net-worth platform, with a focus on building the infrastructure advisors need to win, serve, and retain their most complex clients. By integrating advanced planning, cutting-edge technology, and a curated ecosystem of strategic partners, I’m helping Carson advisors deliver a multi-family office experience at scale. My work centers on equipping advisors with the resources, expertise, and tools to address the full spectrum of their clients’ needs—from estate planning and tax strategy to philanthropy, family governance, and private investments. At its core, this role is about creating a comprehensive, advisor-first platform that makes it easier to deliver meaningful impact and build lasting relationships with families for generations to come.
Leadership Council
The UHNW Institute
Jun 2024 – Present
The UHNW Institute is a non-profit think tank and learning exchange committed to elevating the wealth management industry to a new standard so that families and their advisors can foster prosperous and meaningful relationships from one generation to the next.
Education
Skills
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