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Shyam Narayan — Head of Managed Services Australia and New Zealand · Capgemini · Greater Melbourne Area.
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Profile updated Nov 2026 · Sourced from public professional profiles · Legitimate-interest B2B basis
About
• 28+ years of experience in the IT industry inclusive of 15 years of Australian work experience • Authority & thought leadership on GenAI, Agile, DevOps and Automation • Advisors to CIO/VP/Director/CXO’s • Delivered Transformation Programs with value of 40+ Million AUD • Built 350+ FTE strong distributed agile team in less than 9 months across Melbourne, Sydney, Adelaide, Brisbane and multiple locations in India for one of top 4 banks in Australia • Managed portfolio of 114+ Million AUD Per Year • Consistent high performance (Top 5-10%) throughout the career • Global experience: Worked in USA, UK, Europe, Australia, NZ & India • Authored Capgemini Global Thought Leadership reports for ANZ market. The links are embedded below • Expertise in Global Delivery Model – Experience in collaborating with teams in Australia, US, UK, Europe, China & India • Experience in managing large team • Certifications: PgMP, MSP, PMP, TOGAF 9.2, COBIT 5, SAFE, Professional Scrum Master, Product Owner • Industry Experience: Banking, Telecom, Higher Education, Retail, Manufacturing, Logistics • Fortune 500/Esteemed Sample Clients: Telstra, National Australia Bank (NAB), The University of Melbourne, ME Bank, Equifax, France Telecom, Apple Inc., Toll Holdings Ltd., Emerson Inc., Cummins Inc., Arrow Electronics Inc., Dunkin Brands Inc.
Experience
Head of Delivery for Accenture AWS Business Group (AABG), Australia & New ZealandCurrent
Accenture · Melbourne, Victoria, Australia
Nov 2021 – Present
Forbes Technology Councils Member & AuthorCurrent
Forbes Technology Council
Dec 2024 – Present
Responsibilities: Thought Leadership: Contributing expert articles and insights to Forbes.com, covering cutting-edge trends, challenges, and innovations in technology and Generative AI. Knowledge Sharing: Collaborating with a global community of top technology executives to exchange ideas, strategies, and solutions for driving innovation and solving complex challenges. Industry Advocacy: Representing and promoting best practices, ethical considerations, and emerging technologies in the tech industry. Content Creation: Writing and publishing thought-provoking articles that educate and inspire Forbes readers, drawing from professional experience and industry expertise. Community Engagement: Actively participating in discussions and initiatives that address industry trends, governance, and the future of technology. Mentorship and Guidance: Supporting aspiring technology professionals and enterprises through thought leadership and shared experiences.
Education
Skills
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