Rich Matta

I combine product intuition, data-driven insights, and business discipline to build, scale, and modernize software companies in the age of AI. As President at Radicle Health, I led a 150-person organization spanning product, engineering, and customer experience to develop and deliver AI-powered electronic health records (EHR) software that enhances mental health care. At ReputationDefender, I served for nearly a decade as CEO and guided the company to sustained profitable growth and a strategic acquisition by Gen (formerly NortonLifeLock), generating an 8x multiple on invested capital. At Support.com, I helped grow the business from the concept stage to a $100M run-rate, leading all platform development. Earlier in my career, I managed and delivered numerous CX/CRM and data warehousing projects for Deloitte Consulting in the U.S. and Europe. Known as a focused, empathetic leader, I thrive at the intersection of product, operations, and business strategy — inspiring loyalty, collaboration, and high performance. I also enjoy digging into details and getting my hands dirty with prototyping, growth product management, and customer feedback. Beyond building products and companies, I’ve contributed regularly to national outlets such as the Wall Street Journal, New York Times, USA Today, and The Hill, offering perspectives on data privacy and the role of technology in people’s lives.