Personal-data removal and recurring exposure monitoring for individuals, executives and financial-firm staff.
DeleteMe, operated by Abine, Inc., combines privacy staff and technology to find exposed personal information and request its removal from data-broker and other online sources. A family office can assess it for principals' personal privacy or staff exposure, rather than for investment management. Its own financial-services offer specifically addresses the personal information of financial-institution employees and executives. This does not establish a verified family-office client base or guarantee that a removal prevents phishing, harassment or identity theft.
The service searches for information associated with enrolled individuals, sends removal or opt-out requests and repeats work as information reappears. The personal plan page includes quarterly privacy reports, a privacy specialist and custom requests. A report schedule is not a guarantee that every site has been checked, every record removed or every threat detected.
The financial-services page describes a configurable business service for employee exposure, with custom removal assistance, incident support and reporting. It discusses data brokers, social media, news sites and real-estate listings as potential sources. These are stated service capabilities, not an unconditional commitment to remove lawful material from every source. The personal plan's US-resident condition and the organisation's separately agreed geography and coverage should be checked for each person enrolled.
A principal purchasing a household plan and a family office buying staff coverage enter different commercial arrangements. The linked terms distinguish an individual account from a business user whose membership is purchased by an organisation. The organisation's subscription agreement controls its payment terms and available enterprise features. Do not assume that a consumer family plan includes organisation administration or that individual refund terms apply to the business agreement.
The observed US personal-plan page shows one-year billed totals of US$129 for one person, US$229 for two people and US$329 for four people. Two-year billed totals are US$209, US$349 and US$499 respectively. The page also displays monthly equivalents and comparison amounts; those are not evidence of a cancellable month-to-month payment plan. Confirm the actual checkout total, tax treatment, eligible residents and renewal price before purchase.
The personal plans state that they automatically renew unless cancelled. Business pricing is by enquiry and does not publish a universal employee minimum or per-seat tariff. A business buyer should confirm included people, countries, covered sources, custom and urgent requests, administrator permissions, reports, support hours and any additional charge or scope limit in its signed agreement.
The currently linked Terms of Service are effective 26 October 2023. For individual users, they provide a full refund when cancelled before the first privacy report and a prorated refund for remaining subscription time after that report. They exclude that refund policy where an account is terminated for misuse. They also say future billing ceases on cancellation. Business-user payment terms are governed separately by the organisation's subscription agreement, although the published terms provide a support route to terminate service.
Using the service requires supplying enough identifying information to search for records and authorising removal activity. The terms grant Abine a limited power of attorney for that purpose, including communicating with sources, signing opt-out documents and creating accounts as reasonably needed for the service, until cancellation. An organisation should establish the authority and consent needed to enrol its staff or family members. The terms allow adults to act for themselves or for a minor for whom they are a parent or legal guardian; this is not permission to submit information about unrelated people.
The May 2025 privacy policy distinguishes the removal datasheet from other account and website information. It says datasheet information is disclosed to sources solely to find and remove the subject's records. Broader information can be processed for service operation, improvement and research, support, marketing where applicable, compliance and fraud prevention, and shared with relevant affiliates, service providers or other stated recipients. The policy says it does not sell personal information. These are provider policy statements, not an independently audited assurance of every processing activity.
The policy says datasheet information is stored in the United States, while other information can be transferred to service providers elsewhere. Its AI section permits tools for internal operations in controlled environments and says customer personal data is not sent to untrusted third-party AI providers. This is not a claim that no AI is used or that all processing is confined to one country. Review the actual enterprise agreement, privacy terms, access controls, retention and offboarding needs before providing sensitive personal information.
In its notice to European and UK users, the privacy policy dated 22 May 2025 says identifying data supplied by an active member is retained during membership and for six months afterwards, and payment data for at least seven years. The same retention section allows ongoing legal, tax, accounting, fraud-prevention and claims needs, and explains that backups may be isolated until deletion is possible. These are the provider's section-specific policy statements, not a universal legal retention requirement or a promise that cancellation immediately deletes all submitted information. Confirm the applicable enterprise retention and deletion arrangements.
The terms expressly use reasonable-efforts language: data brokers may refuse a request, the covered-source list can change and not all information can be removed from the internet. The pricing FAQ also explains that Google search results depend on the underlying source material rather than being a file DeleteMe can simply delete. Security and removal services should complement the buyer's existing safeguards; the policy itself does not guarantee absolute protection against unauthorised access.
The company identifies Abine, Inc. as the operator. Its current management page lists Rob Shavell as Co-Founder and CEO, Susan An as Chief Revenue Officer, Dawn Rogers as General Counsel, Rich Matta as SVP Operations and Customer Experience and Kendra Mangano as VP of People. The same page names Eugene Kuznetsov and Andrew Sudbury in its founding history; that does not establish current executive appointments.
The published support and cancellation contact is support@joindeleteme.com and 833-335-3836 in the linked terms. Business agreement enquiries can use sales@joindeleteme.com. The May 2025 privacy-policy postal route is DeleteMe, Attn: Legal – Privacy, 1 Marina Park Drive, Suite 1410, Boston, MA 02210. It is a legal/privacy correspondence address, not a universal service location. No contractual business response-time or removal-completion SLA was established on the reviewed public pages.
No. Coverage depends on sources, their procedures and the purchased service; requests and recurring monitoring do not guarantee complete removal.
The observed personal plans bill annually or every two years. Confirm the actual billed total and renewal terms, rather than reading a monthly equivalent as a monthly contract.
The reviewed consumer plans say US residents only. Business geography and staff eligibility require the organisation's actual agreement; a privacy-policy discussion of international data transfers does not establish product availability.
Financial-institution service scope; Observed US personal plan totals and reports; Business quotation route; Published terms, cancellation and authority; May 2025 privacy policy; Operator and management.
Strengths. Actual specific financial-institution employee/executive service; Published personal plan totals and separate business contract route; Useful removal/cancellation and privacy-data-use limits disclosed.
Watch-outs. No complete erasure, universal broker coverage or threat-prevention guarantee; Consumer and business eligibility/pricing/refund terms differ; Company-reported security certifications not independently rechecked; Business pricing, service geography and contractual SLA unknown.
Built for Individuals, Families, Financial Institutions, Business Security Teams.
Published support email: support@joindeleteme.com. Published contact phone: 833-335-3836 (linked October 2023 terms, support/cancellation). Business agreement enquiries: sales@joindeleteme.com. May 2025 privacy correspondence: DeleteMe, Attn: Legal – Privacy, 1 Marina Park Drive, Suite 1410, Boston, MA 02210. Personal plans list email/chat/phone support; no public contractual business response/removal SLA established.
Determine individual versus organisation service, covered people/geographies/sources and consent/authority. Limited power of attorney supports removal work; providing identifying data and disclosure to sources are part of service. Review US datasheet storage versus broader international processing/AI terms and enterprise privacy/offboarding requirements. The May 2025 European/UK retention notice describes membership plus six months for identifying data and at least seven years for payment data, with legal/fraud/claims and backup qualifications; confirm applicable agreement and deletion arrangements.
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