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Joginder Jaglan — Director of Client Success · Nirvana Solutions · Gurugram, Haryana, India.
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About
I am at my best when I am continually tacking complex problems, uncovering new insights and creative business opportunities, and driving a team of diverse perspectives towards a unified vision.
I like to Solve problems and throughout my career I dig into Customer problems and quickly uncover customer’s pain point and identify a strategic solution. With my refined skill set, I bring customer-centric mindfulness that enable firm to innovate and thrive. I create, scale, and optimize process and product portfolios that matter. To accomplish this, I focus on key results, build amazing teams, and quickly adapt to new Insights.
I have enjoyed many executive positions throughout my career in Quality Management, Client Management, Product Management and Overall company operations.
I Can align, lead, and grow world-class QA, Managed Client and Product teams from 1 to 50 People.
- I love to win, but helping teams gives me greater joy. - I tell great narrative which motivate - I speak process and exec - The buck always stops with me
I Can Successfully Create, scale, and optimize Client process from $5M to $2B in revenue.
- I put the customer at the center of all that I do - I excel at the execution of Big Ideas with Given constraints - My Gut instinct is good, but I seek data for my decision
Experience
Director Of Operations and Managed ServicesCurrent
Nirvana Solutions · Gurgaon, Haryana, India
Nov 2009 – Present
Business Analyst And Quality Management
NoName · Gurgaon, Haryana, India
May 2006 – Nov 2009
Education
Skills
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