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People · Service Firms
Managing Director and Head of India Operations || Ex State Street || Ex Citigroup
Managing Director, Board Member and Head of India GCC Operations · STP Investment Services
Jitender Kumar CFA — Managing Director, Board Member and Head of India GCC Operations · STP Investment Services · Bengaluru, Karnataka, India.
Direct contact
No direct contact on file for Jitender yet.
About
Senior executive and Managing Director with 20+ years of leadership across enterprise operations, technology-enabled financial services, fund administration, banking operations, and Global Capability Center (GCC) environments. Proven record owning operating strategy, scaling organizations from 0 to 1,100+ FTEs across India, the US, and Poland, leading cross-border migrations, and building resilient operating frameworks supporting $1T+ in assets.
Strategic P&L, governance, risk, and transformation leader with board-level oversight and enterprise accountability across compliance, controls, service delivery, automation, cost management, and business expansion. Skilled in AI-led transformation, intelligent automation, Six Sigma process improvement, target operating model design, regulatory compliance, and executive stakeholder management, delivering 27% structural capital savings and 18%+ baseline productivity gains across global operations.
Experience
Managing Director, Board Member and Head of India GCC OperationsCurrent
STP Investment Services · Greater Bengaluru Area
Jul 2023 – Present
India Head- Traditional/Mutual and Alternative Fund Operations at State Street Corporation
State Street · Bengaluru Area, India
Apr 2017 – Oct 2021
Education
- CFA — CFA, Financial Planning and Services · 2014 – 2015
- MBA Finance — MBA, Finance · 2010 – 2011
Skills
Operational ExcellenceFund Accounting