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Riskified

AI fraud prevention built to protect ecommerce merchants at scale.

SaaS
01 — Overview

What Riskified does

Riskified is an ecommerce fraud prevention platform built for online merchants, not family offices or private wealth clients. Its core offering centers on real-time transaction decisioning for card-not-present fraud, using machine learning trained on a global network of merchants to distinguish legitimate buyers from fraudsters at the point of checkout.

The platform's primary products address the full purchase lifecycle:

  • Chargeback Guarantee: Riskified assumes fraud liability on approved orders, shifting chargeback risk away from the merchant
  • Policy Protect: detects refund, promo, and reseller abuse
  • Account Secure: blocks account takeover attempts at login
  • Dispute Resolve: automates chargeback management and representment
  • Adaptive Checkout: adjusts the checkout experience dynamically per customer risk profile

Riskified was founded in 2013 by Eido Gal and Assaf Feldman and is publicly traded on the NYSE (ticker: RSKD). Its client base includes ecommerce brands such as Booking.com, Prada, GoPro, and Gymshark. The platform integrates natively with Shopify Plus and supports API, Magento, and Stripe connections. Offices span New York, Tel Aviv, the United Kingdom, France, Australia, Singapore, China, Japan, Brazil, and Mexico.

This vendor has no identifiable family office, private banking, or wealth management offering. Family office principals evaluating fraud or cybersecurity tools for their own digital commerce operations may find Riskified relevant, but it is not designed for, marketed to, or positioned for the wealth management sector. Pricing is not publicly disclosed.

The real gain comes down to accurately telling the difference between a valid shopper and a bad actor.

On Riskified, from a family-office user
02 — Product & capabilities

What it covers

Core tasks
  • Real-time fraud decisioning on ecommerce transactions
  • Chargeback liability management and dispute resolution
  • Account takeover prevention
  • Refund, promo, and reseller abuse detection
  • Checkout conversion optimisation through dynamic risk-adjusted flows
  • Fraud team performance analytics and reporting
Notable features
  • Chargeback Guarantee with full liability shift on approved orders
  • Adaptive Checkout for dynamic customer journey adjustment
  • Policy Protect for refund and promo abuse detection
  • Account Secure for login and account takeover protection
  • Dispute Resolve for automated chargeback management
  • Smart Linking to connect identities across the merchant network
  • Decision Optimizer for response-time-constrained decisioning
  • Unsupervised AI for anomaly detection and fraud ring identification
  • Control Center dashboards with real-time performance visibility
  • Storefront Beacon for device and behavioral data collection
Platform & technology
Artificial IntelligenceData Ingestion
03 — Company

The firm behind it

Ownership
Public (NYSE: RSKD)
Software type
SaaS
Headquarters / markets
United States, United Kingdom, France
Offices
New York, Tel Aviv, Shanghai, Tokyo
Key people
EEido GalCEO and Co-Founder
AAssaf FeldmanCTO and Co-Founder
AAglika DotchevaCFO
RRavi KumaraswamiPresident of Worldwide Field Operations
JJeff OttoCMO
NNeta Givati LeviVP, HR
SShahar YaariSVP, Product
EEric TreichelGeneral Counsel
NNadav LobelSVP, Account Management and Analytics
AAvi ShauliSVP, Engineering
AAaron PrattVP of Global Partnerships
05 — Support & onboarding

Getting it running

Dedicated account management team, 24/7 risk analyst monitoring, email support at [email protected]