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Syed Tanveer Pasha — Vice President Operations & Client Service · Entrust Family Office · Greater Bengaluru Area.
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About
Wealth Management Operations leader with Decade+ experience across the investment lifecycle, combining deep operational expertise with a strong focus on technology, automation, controls, and scalable execution. My experience spans Mutual Funds, Portfolio Management Services (PMS), Alternative Investment Funds (AIF), Direct Equity, Insurance, Unlisted Securities, Banking Operations, Regulatory Reporting, and KYC/AML.A key strength throughout my career has been building and transforming Investment Management Operations desks from the ground up—designing processes, establishing controls, improving service delivery, and creating operating models that can scale with business growth. I strongly believe that the future of Wealth Management Operations is not about adding more manual processes—it is about building smarter operations. My focus is on leveraging WealthTech, automation, data, and technology-driven workflows to reduce operational risk, improve turnaround times, strengthen controls, enhance client experience, and enable teams to operate more efficiently. My areas of focus include:• Wealth & Investment Operations• Operations Setup & Transformation• WealthTech & Digital Transformation• Process Automation & Straight-Through Processing• PMS, AIF, Mutual Funds & Direct Equity Operations• KYC/AML & Regulatory Operations• Operational Risk & Controls• Process Re-engineering & Efficiency• Client Service & Service Delivery• Building and Leading High-Performance Operations TeamsI enjoy solving complex operational challenges and converting manual, fragmented processes into structured, technology-enabled operating models. Happy to connect :)
Experience
Vice President Operations & Client ServiceCurrent
Entrust Family Office · Bengaluru
Jan 2025 – Present
Daily Operations Management: Coordinating day-to-day backend functions, vendor & Registrar management, and internal workflows to ensure seamless service delivery across multiple areas. Technology & Cybersecurity: Leading the "digitization" of the office by implementing sophisticated reporting platforms and robust cybersecurity measures to protect sensitive family data. Consolidated Reporting: Overseeing the production of complex financial reporting packages that aggregate data from multiple custodians, entities, and asset classes for different family groups. Risk & Compliance: Establishing internal controls and governance frameworks to prevent fraud, ensure regulatory compliance, and manage operational risks across all managed entities. Vendor & Advisor Liaison: Managing relationships with third-party providers, including custodians, tax advisors, legal experts, and banks, to negotiate better pricing and ensure performance. Process Improvement: Identifying opportunities for cost reduction, system enhancements, and automation to improve overall organizational efficiency. Cost Saving and Revenue generation projects : Implementing projects to generate backend revenue and reduce operational cost with automations & AI based tools.
Deputy General Manager Operations
Wealthy · Bengaluru, Karnataka, India
Apr 2023 – Dec 2024
Education
Skills
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