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Smrithi Singh — Vice President Client Services · Stratmore Wealth Pvt Ltd · Bengaluru, Karnataka, India.
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Profile updated Oct 2026 · Sourced from public professional profiles · Legitimate-interest B2B basis
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About
As a professional with 18 years of experience in client service wealth management and retail banking. My proficiency in wealth management has enabled me to cultivate long-lasting relationships with clients, garnering their trust and confidence in my abilities.
I possess a wealth of experience navigating complex situations with ease and providing solutions to meet the specific needs of clients with the ability to provide clients with sound advice and direction.
Experience
Vice President Client ServicesCurrent
STRATMORE WEALTH PVT LTD · Bengaluru
Oct 2025 – Present
Vice President Client Services & Operations
Griffin Capital Services LLP · Bengaluru, Karnataka, India
Feb 2023 – Oct 2025
As the Vice President of Client Services and Operations, I am responsible for overseeing the client services and operations teams, ensuring that we are delivering exceptional service to our clients and operating efficiently, and effectively, and ensuring client satisfaction, operational efficiency, and profitability. My key responsibilities involve: • Lead and manage the client services team to deliver exceptional service to clients and ensure high levels of client satisfaction • Develop and implement strategies to improve operational efficiency, streamline processes, and increase profitability • Oversee the day-to-day operations of the organization, including managing budgets, forecasting, and reporting • Develop and maintain strong relationships with clients, serving as a key point of contact and advisor to senior-level executives • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and drive business growth • Develop and implement metrics to measure and track client satisfaction, operational efficiency, and financial performance • Identify and recommend new initiatives to improve service quality, increase efficiency, and drive revenue growth • Manage risk by identifying and mitigating potential operational and financial issues • Ensure compliance with all regulatory requirements and industry standards.
Education
Skills
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