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Sindiso Nyoni · City of Johannesburg, Gauteng, South Africa.
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Profile updated Nov 2026 · Sourced from public professional profiles · Legitimate-interest B2B basis
About
Sindiso Nyoni is listed as Operations Manager on Innovest Advisory's team page.
Experience
Business Development Operations Manager
Enhance Hope Services · Australia
Mar 2023 – Jul 2025
As a Business Development & Operations Manager within the NDIS sector, I lead strategic growth, operational excellence, and service delivery improvement to ensure high-quality, person-centred disability support services. Key Responsibilities: Drive business growth by identifying new NDIS market opportunities, partnerships, and referral pathways Develop and implement strategic plans aligned with NDIS Practice Standards and organisational goals Oversee daily operations to ensure compliance with NDIS Quality & Safeguards Commission requirements Monitor service delivery performance, KPIs, and financial targets to maintain sustainability and growth Build and maintain strong relationships with participants, families, support coordinators, and allied health professionals Lead workforce planning, recruitment, onboarding, and staff performance management Manage budgets, pricing structures, and NDIS funding models to optimise profitability and participant value Strengthen risk management, governance, and policy frameworks Streamline operational processes to improve efficiency, reporting accuracy, and service quality Represent the organisation at community events, expos, and industry networking forums Core Focus Areas: Person-centred service delivery Regulatory compliance & audit readiness Business growth & sustainability Stakeholder engagement Operational transformation Quality improvement initiatives
Operations Manager
Innovest Advisory · South Africa
Mar 2022 – Mar 2025
Provided monthly project status updates and estimates to SMT executives ● Championed a new management policy for entry-level staff that increased the retention rate ● Developed an Excel macro and standardised reporting templates, resulting in efficient data collection and a reduction in turnaround time ● Created knowledge base of internal resources, improving employee onboarding and reducing time spent per project on administrative tasks ● Liaised with international stakeholders in Africa , Europe and USA ● Streamlined administration processes within the Company ● Managing an annual budget ● Forecast requirements, identifying all possible areas to improve overall client fill rates ● Allocation for a Project task to the project team
Education
- University of South Africa/Universiteit van Suid-Afrika — Bachelor's Degree, Marketing · 2009 – 2014
Skills
NewslettersCommunications ManagementArrangingBusiness RequirementsMarketing AnalyticsMultitaskingPerformance ReviewsStrategyFinanceLogistics ManagementOperationsRemote OperationsOral CommunicationOffice SoftwareExecutive Administrative AssistanceExpense ReportsExecutive SupportCalendarsMarketing Project ManagementPhone EtiquettePresentationsResolving IssuesTech-SavvyGeneral AdministrationExecutive Office AdministrationAttention to DetailBusiness-to-Business (B2B)Organization SkillsProgram ManagementBusiness OperationsCommunicationCalendaringSkilled Multi-taskerStock ControlOrder ManagementInventory ManagementBookkeepingProfessional ResponsibilityEnglishMicrosoft Project