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Sabine Adams — Managing Director · First Rate · Dallas-Fort Worth Metroplex.
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About
Efficient, decisive Senior Leader known for seamless translation of technical requirements into actionable language and results. Driven champion of progress focused on achieving operational efficiencies through process enhancements and recognition of revenue opportunities. Expert-level manager experienced in effective, authentic management able to align a power team to solve challenges on time and on budget. Possess deep knowledge of solutions mapping and implementations. Offer multilingual skills in English, German, and French. Strengths: - Delivering high-level solution design and problem-solving leadership - Selecting, developing, and evaluating teams to ensure efficient operations - Overseeing technology solutions from concept to implementation - Driving performance advancements via process and program improvements - Applying proficiencies in collaboration, communication, technology, and analysis - Engaging and influencing C-level executives
Experience
Managing DirectorCurrent
First Rate, Inc · Arlington, Texas, United States
Mar 2021 – Present
Managing Director of the Managed Hosting group at First Rate. Leader of the technical team responsible for infrastructure and networking.
General Manager of Professional Services
First Rate, Inc · Arlington, Texas
Nov 2015 – Mar 2021
Led the Professional Services team, fostered customer centric and consultative client focus in the Wealth management industry, responsible for over 150 client implementations including legacy vendor integration. Directed successful on-time and on-budget project software delivery, achieving high Net Promotor Scores and consistent profitability. Utilized agile and waterfall delivery methods to deliver custom reports, Application Programming interfaces, downstream extracts for external vendor integration. Served as a subject matter expert on software integration and requirements gathering. Created Annual Business plan including Marketing and Business Development strategy. Leveraged tools like Salesforce, Intacct and Host analytics, EXCEL, SQL Key Accomplishments: • Reduced employee turnover from 90% -0.01% • Consistent project margins of 25% and above • Grew the business by 8% • Retained key employees • Initiated upgrade maintenance process through off - shore resources • Installed process for Design documentation using structured analysis • Achieved Promoter/Net-Promotor Scores • 99% on time delivery of all projects • Created a high-performing team delivering consistent quality
Education
Skills
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