Kristin Dammacco

Experience

• Director of Member SuccessCurrent

  Kitces.com

  Mar 2026 – Present

• Membership Director

  American Med Spa Association · Greater Chicago Area

  Apr 2023 – Aug 2025

  As Director of Membership, I lead both the strategic and day-to-day execution of national membership programs supporting more than 5,000 professionals in the medical aesthetics industry. I oversee a high-performing team responsible for onboarding, renewals, member support, and retention, while managing cross-functional coordination with events, education, and marketing departments to ensure consistent delivery of member value. Key accomplishments include launching and scaling AmSpa’s first nationwide State Chapter network, improving membership retention by 4%, and designing the organization’s first KPI dashboard to support data-informed decision-making. I also developed internal SOPs to streamline operations, rolled out the association’s inaugural member engagement survey, and serve as the primary liaison for external partners and vendors. My role combines team development, process optimization, and a strong focus on enhancing the member experience every day.

Education

• Saint Xavier University — Bachelor’s Degree, Biology, General · 2001 – 2005
• Saint Xavier University — Bachelor of Arts (B.A.), Philosophy · 2001 – 2005

Skills