Kamalam Kuppuswamy

An experienced Team Leader who has demonstrated ability to handle a team and diverse set of products, having achieved new levels of service in cutting-edge markets and fast-paced environments. Strong technical knowledge with an impressive track record of more than 20 years of hands-on experience in all aspects of banking, demat, trading and relationship management, for e.g, Client acquisition, client retention, cross-selling, query resolution and complete knowledge on Banking, depositories,Trading. Actively involved in hiring, business planning, business unit development, and new projects. Proven ability to successfully analyze a client's critical requirements, identify service deficiencies and potential opportunities, and also provide cost-effective solutions for enhancing customer experience as well as increasing revenues.