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Kai Morri · Helsinki, Uusimaa, Finland.
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Profile updated Nov 2026 · Sourced from public professional profiles · Legitimate-interest B2B basis
About
Kai Morri is listed as Head of Customer Support at FA Solutions.
Experience
Head of Global Operations and Support
coneksion® · Helsinki
Feb 2016 – Jan 2019
Skills
SalesTransportationTeam ManagementService DeliveryOrganization SkillsKey MetricsCustomer Relationship Management (CRM)Customer ExperienceTroubleshootingProblem SolvingKey Performance IndicatorsCustomer SatisfactionCustomer SupportCommunicationSaaSEnterprise SoftwareManagementBaswareLeadershipMulticulturalTechnical RecruitingTechnical SupportOffshoringTechnical TrainingProduct SupportSoftware DocumentationStrategyCross-functional Team LeadershipOrganizational DevelopmentOutsourcingBusiness IntelligenceMicrosoft SQL ServerPre-salesBusiness ProcessSoftware Project ManagementChange ManagementCloud ComputingIntegrationERPSoftware as a Service (SaaS)