Adi Marom — Chief Customer Officer · Prove

Adi Marom — Chief Customer Officer · Prove · Greater Chicago Area.

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Profile updated Nov 2026 · Sourced from public professional profiles · Legitimate-interest B2B basis

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About

Account Management and Customer Success leader, specializing in strategic accounts. Adi is bringing exceptional customer relationship and management skills, with a demonstrated experience in managing relationships with customer stakeholders and senior executives, and in business development.

Experience

Chief Customer OfficerCurrent
Prove
Feb 2026 – Present
FounderCurrent
BrightSkies Advisory
Jul 2025 – Present
I help organizations design and optimize their customer management functions - including Account Management, Customer Success, Onboarding, Enablement and Customer Support. I work with companies to build the right team structures, processes, playbooks, and tools needed to reduce churn, accelerate value, and drive predictable growth. Focus Areas • Customer Success & Account Management • Customer journeys, segmentation, and health frameworks • Metrics, reporting, and scalable post-sales processes • Customer Onboarding & Implementation • Customer Enablement & Training • Customer Support operations I partner with leaders to create clarity, alignment, and scalable customer operations - whether they’re building from scratch or leveling up an existing organization.