Vitech

Vitech builds and sells V3locity, a cloud-native administration platform aimed at group insurance carriers, pension funds, and pension risk transfer (PRT) providers. The company's primary buyers are insurance administrators and retirement plan operators, not family offices directly. However, family offices that sponsor defined benefit pension plans, cash balance plans, or group benefit programs for employees may encounter Vitech as the technology underpinning their plan administrator's systems.

V3locity is deployed on AWS and covers the full administration lifecycle for group and retirement plans. Its modular architecture separates core administration from analytics, member self-service, claims processing, and campaign management. Key functional areas include:

• Enrollment, payroll reporting, contributions processing, and disbursements for pension administration
• Cash balance plan administration with interest crediting, lump sum calculations, and annuity conversion
• Claims intake, document management, and a rules engine for group insurance
• A self-service portal layer for employers, members, and brokers
• An analytics module called InsightNow built on AI and machine learning

Vitech has operated for nearly 40 years and holds a Gartner Magic Quadrant Leader position for Life Insurance Policy Administration Systems in North America for five consecutive years. In 2025, Majesco announced its acquisition of Vitech. Clients listed publicly include Manulife, Pacific Life, Symetra, and numerous public employee retirement systems.

For a family office evaluating this vendor, the practical fit is narrow. Vitech serves institutional plan sponsors and insurers, not the investment or reporting functions of a family office itself. Pricing is not publicly disclosed, and the platform is designed for large-scale institutional administration rather than the concentrated, bespoke needs of a private wealth structure. Offices managing their own pension obligations may find Vitech relevant through their third-party plan administrator, but a direct procurement engagement is unlikely to be the right path.

• Group insurance policy administration
• Pension and retirement plan administration
• Pension risk transfer product administration
• Claims processing and management
• Member and employer digital self-service
• Benefits disbursements and contributions processing

• Core administration with enrollment, billing, and commissions
• InsightNow data analytics module with AI and machine learning
• Digital self-service portals for employers, members, and brokers
• Claims processing with dynamic rules engine and document management
• Campaign management with multichannel correspondence and audience targeting
• Cash balance plan administration with interest crediting and annuity conversion
• General ledger and financial reporting for retirement plans
• Role-based security with multi-factor authentication
• AWS-managed infrastructure with automated disaster recovery
• Low-code configurability for product and plan rules

Built for Finance / Accounting Teams.

Managed service includes ongoing upgrades, troubleshooting, and production support handled by Vitech directly.