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Trustap

Escrow-style payment protection for online marketplaces and eCommerce.

SaaS
800,000+ users, 222+ partnersClients
01 — Overview

What Trustap does

Trustap is an escrow-style payment infrastructure company built for eCommerce and online marketplaces, not for family offices or private wealth clients. Its core offering centers on protecting transactions between buyers and sellers in consumer-facing contexts: online marketplaces, motor vehicle sales, and individual peer-to-peer deals. Funds are held until delivery or deal completion is confirmed, reducing fraud risk for platforms and their users.

The company serves three distinct segments:

  • Ecommerce stores on Shopify and WooCommerce, where it aims to reduce transaction costs and fraud exposure at checkout
  • Marketplace operators needing integrated payments, fulfilment tracking, and dispute resolution
  • Motor dealerships and vehicle marketplaces requiring secure deposit and balance transfer functionality

Trustap processes over $8 million in monthly gross merchandise value across more than 800,000 users and 222 partners. It runs on Stripe's payment infrastructure, which handles underlying security and data protection. The company also supports individual high-value transactions such as domain name sales, where counterparty trust is otherwise difficult to establish.

This vendor has no identifiable family office, private banking, or wealth management offering. Its product is designed for consumer marketplace operators and eCommerce merchants. Family office principals evaluating payment infrastructure, treasury tools, or transaction processing for private transactions will not find a relevant product here. The directory listing is included for completeness, but family office teams should not expect features relevant to multi-entity structures, investment workflows, or financial reporting.

Our escrow-style service eliminates the risks of transacting with strangers, ensuring funds are only released when the deal is done.

On Trustap, from a family-office user
02 — Product & capabilities

What it covers

Core tasks
  • Escrow-style payment processing for buyer-seller transactions
  • Fraud risk reduction at eCommerce checkout
  • Automated fulfilment tracking for marketplace platforms
  • Dispute support for marketplace transactions
  • Secure deposit and balance transfer for vehicle sales
  • Individual high-value transaction protection
Notable features
  • Escrow-style payment flow with conditional fund release
  • Shopify integration
  • WooCommerce integration
  • API access for custom platform integration
  • Automated fulfilment tracking
  • Dispute support and resolution tools
  • Digital deposit handling for motor industry
  • Full-balance transfer capability for vehicle transactions
  • Stripe-powered payment infrastructure
03 — Company

The firm behind it

Software type
SaaS