Eze Castle Integrations (ECI)

Alternative investment firms running lean operations face a recurring tension: sophisticated regulatory and cybersecurity demands require enterprise-grade infrastructure, but dedicated internal IT teams are costly to build and hard to retain. ECI, originally Eze Castle Integration, has spent 30 years positioning itself as the outsourced technology partner for exactly this segment, serving clients whose collective AUM exceeds $3 trillion.

The firm organizes its offering across four service lines relevant to investment operations:

• Managed IT Services: continuous infrastructure monitoring and optimization
• Cloud and Infrastructure: hosted platforms designed for compliance-heavy environments
• Cybersecurity and Compliance: 24×7 managed XDR, SOC monitoring with SOAR and SIEM, dark web surveillance, and incident response
• AI and Data Solutions: governed AI adoption through its ELLA framework, including Microsoft Copilot deployment

ECI’s compliance coverage spans multiple jurisdictions simultaneously, including SEC and FINRA requirements in the US, DORA and GDPR in Europe, and data protection frameworks across Asia-Pacific and Latin America. This cross-jurisdictional reach is relevant for family offices with international operations or reporting obligations. The firm operates from 15 global offices and claims 99.99% uptime across managed platforms.

The primary limitation for family office buyers is that ECI is a services-oriented managed provider, not a portfolio reporting or accounting software vendor. Firms seeking investment-side tools will need separate platforms. Pricing is not disclosed publicly and is likely structured as a retainer or custom contract. The breadth of industries served, including manufacturing and biotech, also signals that ECI is not an exclusively investment-focused provider. Family offices that need a single outsourced IT and cybersecurity partner with demonstrated experience in alternative investment compliance will find this a credible option.