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Concierge Cyber

Cyber risk advisory and breach response for high-net-worth organizations.

Services-only
01 — Overview

What Concierge Cyber does

Family offices present an unusually attractive target for cyber attackers: small decision-making teams, concentrated wealth, and fewer formal controls than comparably sized investment firms. Concierge Cyber addresses this gap through a membership-based advisory model that positions itself as a single point of contact for cyber risk preparation and breach response, drawing on a vetted panel of third-party specialists across legal, forensics, financial fraud, identity monitoring, and crisis management.

The firm's product suite spans several distinct offerings relevant to family office principals and their leadership teams:

  • Entity Shield: continuous monitoring of social media, dark web, and traditional media with analyst-validated critical threat alerts and monthly intelligence summaries
  • D&O Shield Digital: digital footprint monitoring, compromised credential detection, dark web exposure tracking, and monthly PII removal
  • D&O Shield Premium: adds reputational intelligence (disinformation, negative sentiment) and protective intelligence covering physical threat coordination
  • Concierge Cyber InsurePLUS: standalone cyber insurance backed by Lloyd's paper with a My-CHOICE endorsement allowing clients to use preferred breach response vendors
  • My-Cert access: pre-negotiated rates with third-party response firms for members

Concierge Cyber's CEO Kurtis Suhs has been cited in Forbes and Fortune as a practitioner voice on family office cyber risk, and the firm maintains incident response hotlines across the US, UK, and EU. Pricing is not publicly disclosed, and the firm's primary market presence appears concentrated in the United States with limited detail on international service depth outside incident response lines. Family offices seeking a purely technology-driven platform will find this model services-heavy by design, with the value proposition resting on analyst expertise and pre-negotiated vendor access rather than proprietary software.

Family offices need to address people, processes and technology. Does the family office have a Written Information Security Plan that addresses email security, mobile devices, business continuity, disaster recovery, physical security, and incident response?

On Concierge Cyber, from a family-office user
02 — Product & capabilities

What it covers

Core tasks
  • Continuous monitoring of dark web, social media, and traditional media for threats to family offices and executives
  • Cyber breach incident response coordination and advisory
  • Written Information Security Plan development and vulnerability testing guidance
  • PII exposure detection and removal
  • Reputational and physical threat intelligence for directors and officers
  • Cyber insurance placement and breach response vendor coordination
Notable features
  • Entity Shield: continuous dark web, social, and media monitoring with analyst triage
  • D&O Shield Digital: compromised credentials, doxxing, and dark web exposure monitoring
  • D&O Shield Premium: reputational and physical threat intelligence with monthly PII removal
  • Analyst-validated critical threat alerts delivered in near-real time
  • Monthly intelligence summary with findings and remediation recommendations
  • Two targeted intelligence Requests for Information per year
  • My-Cert panel: pre-negotiated access to legal, forensics, financial fraud, identity monitoring, call center, crisis management, and physical security firms
  • Concierge Cyber InsurePLUS: Lloyd's-backed standalone cyber insurance
  • My-CHOICE endorsement allowing use of preferred breach response vendors
  • 24/7 incident response hotlines for US, UK, and EU
03 — Company

The firm behind it

Ownership
Privately held
Software type
Services-only
Headquarters / markets
United States, United Kingdom, Ireland
Offices
Atlanta, Chicago, Philadelphia, Greenwich, London
Languages
English
Key people
KKurtis SuhsCEO
04 — Clients & fit

Who it’s for

Built for Single Family Office (SFO), Multi Family Office (MFO), Private Wealth Owners / Principals.

05 — Support & onboarding

Getting it running

24/7 incident response hotlines for US, UK, and EU; general inquiry phone and email; dedicated cyber concierge access for members