Black Diamond

Family offices managing ultra-high-net-worth portfolios face a structural problem: the tools that handle portfolio reporting rarely talk to the systems managing alternatives, trust accounting, client communications, and billing. Black Diamond Wealth Solutions, a product of SS&C Technologies, addresses this by consolidating those functions into a single platform built specifically for wealth management firms, including family offices with complex, multi-entity structures.

The platform covers a wide operational surface relevant to family office workflows:

• Portfolio management and performance reporting across diverse asset types, including alternatives and unique assets such as minerals, real estate, and closely held businesses
• A branded client portal with real-time access to allocations, transaction history, and two-way communication via a Timeline feature
• Trust accounting with principal and income accounting, Reg-9 review, IRA and ERISA support, and multicurrency capability
• CRM for prospecting, onboarding, and relationship management
• Rebalancing and trade execution with client preference and restriction controls
• Alternative asset servicing with automated data aggregation backed by human oversight

Black Diamond integrates with Salesforce, eMoney, RightCapital, MoneyGuidePro, and major custodians, reducing the need to rebuild data connections from scratch. The platform supports third-party and proprietary integrations, which matters for family offices that have already invested in specific systems. With over 3,300 firms and $4.3 trillion in AUM on the platform, the scale suggests a mature, tested product rather than an early-stage build.

The platform targets RIAs, broker-dealers, and banks alongside family offices, which means some features may reflect a broader wealth management audience rather than single-family office priorities. Pricing is not publicly disclosed, and the US-centric client base suggests limited evidence of multi-jurisdictional or non-US operational depth.

• Portfolio management and performance reporting for complex, multi-entity family portfolios
• Alternative investment data aggregation, processing, and client reporting
• Trust accounting with fiduciary, tax, and payment processing functions
• Client portal delivery with real-time access, document sharing, and two-way communication
• CRM for client onboarding, pipeline management, and relationship tracking
• Billing, fee calculation, and revenue management

• Timeline feature consolidating all client interactions into a single feed with two-way messaging
• Branded client experience portal with customizable views per client
• Trust accounting with Reg-9/Admin review, multicurrency, and charitable account support
• Alternative asset servicing with AI-assisted data aggregation
• Rebalancing and trade execution with restriction and preference controls
• Unique assets accounting for minerals, real estate, closely held businesses, and loans
• Retirement and benefit payment processing with federal and state tax calculations
• Business intelligence and compliance oversight tools
• Model marketplace and proposal generation with OCIO option
• Third-party integrations with Salesforce, eMoney, RightCapital, MoneyGuidePro, and custodians

Built for Single Family Office (SFO), Multi Family Office (MFO), Advisors / Wealth Advisors (RIA), Investment Teams.

The system is highly configurable so different clients and users are able to setup a unique experience.

Dedicated consulting and data services; regional workshops; Great Ideas portal for user feedback; responsive service team; phone support at 1-800-727-0605; email support

Platform enhancements released every six weeks; firms can scale feature adoption at their own pace starting with Client View and custom reporting