AgilLink

Managing bill payments and accounting across multiple high-net-worth clients requires controls that general-purpose accounting tools were never built to provide. AgilLink, formerly Datafaction, has focused exclusively on this problem for over 45 years. The platform is a wholly-owned subsidiary of City National Bank, an RBC company, and that ownership relationship is not incidental: it means payment instructions flow directly into City National Bank’s treasury infrastructure, with no third-party handoff between approval and execution.

For family offices and multi-family offices that offer bill payment services, the operational risk lives in the gap between approval and payment. AgilLink closes that gap through a tightly integrated workflow:

• Configurable multi-level approval workflows, including client approvals via mobile app
• Electronic invoice capture and document storage attached to each transaction
• Automated daily Positive Pay file transmission to City National Bank to flag altered checks
• General ledger supporting multiple sets of books per client with consolidated reporting
• Investment data integration via API, connecting to leading reporting systems and aggregating data across hundreds of brokerage firms, including a documented Addepar integration
• SOC 2 audit completed, with controls covering bill pay, client accounting, and investment integrations

The trade-off buyers accept is structural: AgilLink’s banking integration is specific to City National Bank, which means firms banking elsewhere will need to consider whether a separate treasury relationship is workable. The platform targets firms that serve high-net-worth clients as an outsourced finance function, not family offices managing purely internal operations. Pricing is not publicly disclosed. For multi-family offices and business managers already within or open to the City National Bank ecosystem, AgilLink offers a level of payment-to-accounting integration that patched-together alternatives cannot replicate.