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Private Medical

Concierge medicine with direct physician access, built for families since 2002.

Founded 1998United States of AmericaServices-only
1,000+ familiesClients
160Employees
1998Founded
01 — Overview

What Private Medical does

Family offices managing the health of principals and multi-generational households face a persistent gap: standard healthcare infrastructure was not designed for people who need 24/7 physician access, coordinated specialist referrals across geographies, and continuity of care across decades. Private Medical, founded in 2002 and physician-owned, was built specifically to fill that gap for ultra-high-net-worth individuals and their families.

The practice operates on a membership model across six U.S. Offices in New York, Miami, San Francisco, Silicon Valley, Beverly Hills, and Santa Monica. Each member receives a dedicated physician and a data-driven annual care plan, with direct access via phone, text, or email at any hour. When specialist care is needed, the firm draws on a network of more than 4,000 specialists across 200 cities worldwide. The practice is self-funded and financially independent, which it cites as the basis for its claim that physician interests remain aligned with members rather than payers or insurers.

Specific services available to members include:

  • Personalized, TSA-approved travel medical kits and worldwide medical evacuation jet services
  • Multi-generational family care covering internal medicine, pediatrics, gynecology, and naturopathic medicine
  • Longevity-focused health road maps with annual comprehensive reports
  • Internal pharmacy technicians and an in-house specialist network
  • Proactive and preventative care plans that synchronize appointments, tests, and lifestyle goals

Private Medical actively serves UHNW advisors evaluating the practice as a benefit for clients, and the contact form includes a dedicated intake path for that audience. Membership pricing is not publicly disclosed, and the practice explicitly positions itself at the high-investment end of the market. Geographic coverage is limited to the United States, which matters for families with significant time spent abroad.

We count them as our family's most valuable advisors.

On Private Medical, from a family-office user
02 — Product & capabilities

What it covers

Core tasks
  • Providing 24/7 direct physician access for members and their families
  • Coordinating specialist referrals through a global expert network
  • Developing personalized, data-driven annual health and longevity plans
  • Managing urgent care and medical evacuation logistics during travel
  • Delivering multi-generational family healthcare under a single membership structure
  • Acting as a healthcare concierge for UHNW advisors on behalf of clients
Notable features
  • 24/7 direct physician access via phone, text, and email
  • Data-driven annual care plans with comprehensive yearly health reports
  • Access to 4,000+ global specialists across 200 cities
  • TSA-approved personalized travel medical kits
  • Worldwide medical evacuation jet services
  • Internal pharmacy technicians and in-house specialists
  • Multi-generational family care including pediatrics, gynecology, and naturopathic medicine
  • Longevity-focused health road maps
  • Innovation Council and regular clinical continuing education for physicians
  • UHNW advisor intake pathway for evaluating membership on behalf of clients
03 — Company

The firm behind it

Founded
1998
Employees
160
Ownership
Privately held, self-funded
Software type
Services-only
Headquarters / markets
United States of America
Offices
New York City, Miami Beach, San Francisco, Menlo Park, Beverly Hills, Santa Monica
Key people
JJordan ShlainCo-founder, Internal Medicine
YYan ChinCo-founder, Pediatric Medicine
EEric SwagelCo-founder, Internal Medicine
SSanjay BankerChief Executive Officer
MMark LongChief Financial Officer
DDavid PopielChief Medical Officer
04 — Clients & fit

Who it’s for

Built for Private Wealth Owners / Principals, Single Family Office (SFO), Multi Family Office (MFO).

05 — Support & onboarding

Getting it running

Direct physician access via phone, text, and email 24/7; dedicated membership advisor for inquiries